# Flow & Step

{% hint style="success" %}
Flow (Флоу в боте) — это последовательность шагов или действий, которые бот выполняет для взаимодействия с пользователем, направляя его по заранее подготовленной воронке продаж.
{% endhint %}

* Нажмите на меню в верхнем правом углу чата

![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-09-28/54d56363-dd0a-4fd2-b5bb-b241ce72291f/user_cropped_screenshot.jpeg?tl_px=1160,0\&br_px=2880,961\&force_format=jpeg\&q=100\&width=1120.0\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/EAB308_standard.png\&wat_pad=1020,96)

* Выберите флоу из списка&#x20;

![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-09-28/bd705565-020c-4236-a5b1-0091f8856df4/user_cropped_screenshot.jpeg?tl_px=1136,0\&br_px=2856,961\&force_format=jpeg\&q=100\&width=1120.0\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/EAB308_standard.png\&wat_pad=842,257)

* Выберите степ (этап диалога), на который хотите перевести логику флоу

<figure><img src="/files/0KCJ0vd4dPMFyOjOhlwO" alt=""><figcaption></figcaption></figure>

* Нажмите на кнопку "Сохранить"

![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2024-09-28/da48a261-4f7e-4a1d-97b1-d655a12e8224/user_cropped_screenshot.jpeg?tl_px=1155,394\&br_px=2875,1356\&force_format=jpeg\&q=100\&width=1120.0\&wat=1\&wat_opacity=1\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/EAB308_standard.png\&wat_pad=817,369)

{% hint style="warning" %}
Не забудьте нажать кнопку сохранить! Иначе внесенные изменения не сохранятся.
{% endhint %}


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